Privacy policy

The Privacy Policy describes the information that we collect, how it is used, and what LX-EAR’s practices are in terms of information security.

To use this site, you must read and accept these rules in full. Continuing to visit this site implies that you agree to these rules.

Collecting information

When making an order on our website, we ask you for the following personal information: name and surname / company name phone numbers Email Address Delivery address.

When visiting our site, we will automatically collect your IP address, the time and date of the visit, the type of browser used, and the pages you have accessed. This information is only recorded, processed, and is not sent to third parties. We may place a cookie that will facilitate your identification as a frequent visitor or customer when returning to our site.

Privacy and security of personal data

LX-EAR certifies that we respect the rights conferred by Law no. 677/2001 on the protection of individuals with regards to the processing of personal data and the free movement of such data, of Law no. 365/2002 on electronic commerce, as well as of Ordinance no. 130/2000 on the protection of consumers when concluding and executing distance contracts with subsequent amendments.

All data and information provided by customers and collected by, both at the time of registration on the site and afterwards, is absolutely confidential. These data are required and will be used exclusively for the purpose of providing our services and products (order confirmation, notifications, invoice, delivery).

We will not disclose any of your personally identifiable information to other persons or companies except in the following cases: based on a formal request from the authorities; if a person or company acquires our company; to third parties performing services on our behalf (such as electronic payment processors) but subject to a confidential information protection contract.

Privacy also extends to files, emails, databases, or any other information uploaded or created to LX-EAR servers and third parties that we collaborate with.

In the case of a Visa or MasterCard payment, your card details are entered directly into the Visa or MasterCard approved processing system and no card information comes to us. Any attempt to access someone else’s personal data, modify site content without having this right, or affect server performance will be considered as an attempt at fraud, and will trigger criminal investigation against those responsible.